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📞 We connect with you
Via phone or email, and your journey with us at Prosper begins.Â
đź“… Appointment confirmed
We match you with the right clinician based on your needs, goals, and preferences.
đź’Ś You receive a welcome email
This includes what to expect, how to prepare, and a short video introducing our team—designed to ease nerves and build trust.
“We see you, we care.”
đź§ Understanding you
Your clinician will spend time getting to know you or your child—your story, your strengths, your goals. Together, we begin shaping your path forward. You receive a welcome pack including information and resources to support you in your journey.Â
“Vitality for life” starts here.
🎯 What we’ll work on
We co-create a treatment plan based on evidence, your goals, and what matters most to you.
Collaborating with others
Your clinician will reach out to your referrer or other relevant parties (with your consent)Â
“Journey Together” supports the best outcomesÂ
📱 Reminders sent
We gently keep you on track with automated reminders and helpful check-ins.
🪴 Ongoing sessions
You engage in meaningful work with your clinician. We check in regularly on your progress and adjust your plan as needed.
📊 Progress monitoring
We use tools to help you see the changes happening—emotionally, socially, and functionally. We keep progress on track by providing you with additional resources to make the most out of therapy.Â
đź‘‚ We welcome feedback
You’re invited to share how things are going after key milestones, like session 1 and session 6.
🌱 Review & reflect
When the time is right, we review your progress, talk about what’s next, and equip you with tools for staying on track after therapy ends..
📝 Wrap-up support
We arrange a final session and provide your referrer with an update on your progress.Â
🤝 Stay connected
You’re always welcome to return. And if we’ve helped, we invite you to share your experience with others.
“Journey together” doesn’t end here.
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